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DHL, Happy Robot’s AI Agents Boosts Efficiency

Global logistics provider DHL Group said it is accelerating its enterprise-wide AI strategy through a new partnership between its contract logistics division, DHL Supply Chain and the AI startup HappyRobot, the enterprise-grade platform. DHL said the collaboration marks a significant step in deploying agentic AI to streamline operational communication and enhance both customer experience and employee engagement.  DHL Supply Chain has successfully used HappyRobot’s AI agents across several regions and use cases, ... [+]

DHL Offers US Import Consolidated Clearance

DHL Global Forwarding, the air and ocean freight specialist of DHL Group, has launched DHL Consolidated Clearance Service for U.S. Imports, a new customs solution tailored to e-commerce and retail businesses. As U.S. tariff policies evolve and regulatory demands intensify, importers – particularly in fast-moving consumer sectors – face rising costs, ... [+]

DHL Accelerates Sustainability Strategy

Under logistics giant DHL Group’s strategic framework for the second half of the decade, “Strategy 2030 – Accelerate Sustainable Growth,” the company strives for 50 percent revenue growth by 2030, compared to 2023, through divisional and dedicated group growth initiatives.With Strategy 2030, DHL Group said it is reinforcing its commitment ... [+]

Kelleher to Lead DHL’s North America Unit

DHL Group said it is transitioning key leadership in DHL Supply Chain North America, with Patrick Kelleher, current global chief development officer, assuming the role of North America CEO, effective July 1, succeeding Scott Sureddin, who will retire Dec. 31.“Our North America business has achieved incredible growth thanks to the ... [+]

Deutsche Post DHL Group

The spread of the Coronavirus-Pandemic presents society and the economy with unexpected challenges. “Our services, which are focused on keeping up supply chains and ensuring the delivery of important goods such as medicine and food, have never been more important than in the current situation.  With a global network, business activities in every country on ... [+]

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