Freight News, Road

TMC Partners With FleetNet America on New Maintenance Benchmarking Service

[ March 15, 2018   //   ]

American Trucking Associations’ Technology & Maintenance Council and FleetNet America, an ArcBest company, are pleased to announce a new online fleet maintenance benchmarking program.

The new “TMC/FleetNet Vertical Benchmarking Program” will allow motor carriers and other types of fleets to compare their unscheduled roadside repairs with those of comparable fleets through an online dashboard. By tracking what systems are failing and comparing that to similar fleets, the study will help fleets better understand the effectiveness of their overall maintenance operation.

“The TMC/FleetNet Vertical Benchmarking Program is an exciting new benefit for TMC fleet members,” said Robert Braswell, TMC executive director. “All TMC fleet executive level members will receive quarterly benchmarking reports – generated from program data – by virtue of the Council membership. Fleet members whose companies contribute data to the program will also get the added value of access to the program’s online analytic dashboard which features more in-depth reporting tools.”

By participating in peer-to-peer benchmarking, companies can quickly identify areas that are most likely to drive down maintenance costs. Participants will receive access to an analytic tool that compares the miles their fleet runs between breakdowns to similar fleets at other companies. The analytic tool will be updated quarterly so fleets can review their progress against industry peers.

“Our analysis indicates that most fleets are experiencing more unscheduled roadside repairs than they should,” said Jim Buell, executive vice president of sales and marketing for FleetNet. “Using data from the TMC/FleetNet vertical benchmarking program will help fleets pinpoint opportunities to improve. This will help them reduce costs, improve their customer service and improve efficiency.”

The program will be discussed during TMC’s 2018 Annual Meeting & Transportation Technology Exhibition at the S.5 Fleet Maintenance Management Study Group Session entitled, “The Application of VMRS to Big Data Benchmarking and How It Helps Fleets,” to be held 2:30 p.m. on March 6.

The program is a strategic collaboration between TMC/ATA and FleetNet America and is open to TMC fleet executive level members and FleetNet America customers. The analytics provided via the program will be cumulative and non-fleet specific. For information about the TMC/FleetNet Vertical Benchmarking Program, visit