In recent years dnata has significantly invested in infrastructure and equipment to enhance its pharma handling capabilities. The company’s facilities at both DXB and DWC were designed with flexibility and unique product handling requirements in mind, taking advantage of the latest technologies. The cold storage areas in the cargo centres are modular, enabling teams to manage changing handling demands with dedicated climate control capability. Web-based monitoring systems are also in place to facilitate real-time management of all areas.

To ensure seamless delivery of temperature-sensitive goods from the warehouse to the aircraft, dnata launched ‘cool dollies’ in its operations. These high-tech containers were specially designed to serve the pharmaceutical industry with a closed temperature-controlled system.

In the financial year 2018-19 dnata handled 3,130 tons of pharmaceutical products at the two Dubai airports.

“Air cargo has been playing an increasing role in the transportation of temperature-sensitive cargo, including pharmaceutical products,” said Bernd Struck, Senior Vice President, UAE Cargo & DWC Airline Services, dnata. “We constantly enhance our operations to meet the growing demand and invest in cutting-edge technologies to provide the highest possible value to our customers. The achievement of the prestigious CEIV certification at our DWC cargo hub demonstrates the quality and reliability of our services.”