Business, Freight News, Logistics

CX North America to Officially Launch Its Freight Collaboration Platform

[ March 31, 2017   //   ]

CX North America Information Services Inc. recently announced that it will officially launch its freight collaboration platform at the Transportation Intermediaries Association (TIA) 2017 Capital Ideas Conference & Exhibition, April 5–8, at the Red Rock Casino Resort & Spa in Las Vegas, Nevada. At booth #407, CX North America will showcase its software platform and corresponding mobile app that enable real-time freight tracking and communication between brokers, third-party logistics (3PL) companies and carriers, from first customer contact to proof of delivery (POD).
By pulling data from over a dozen telematics providers, transportation management systems (TMS) and drivers on its mobile app, CX North America provides brokers and 3PLs a single view of their freight and partner networks on any desktop or mobile device. Through its integration with industry-leading telematics providers, CX North America allows these firms to easily incorporate carriers, partners and subcontractor fleets as part of their “virtual fleet” within minutes. Jobs can be assigned directly to drivers, matching real-time vehicle location, load capacity and availability with business needs. Since everything is managed in real time, potential issues can be anticipated and addressed in a timely manner. Resources can be aligned with new or changing requirements to not only optimize allocation, efficiency and business outcomes but also minimize mileage, fuel usage and carbon emissions.
Firms can maintain communication with carriers and drivers via the CX North America app, available now on the Google Play Store and Apple App Store. Drivers can send alerts showing both current load status and future availability as well as automated Smart Alerts that keep customers and partners updated on their current location. At the tap of a screen, they can send date- and time-stamped updates of all major order milestones, including arrived shipper, loaded, arrived consignee and digitized POD with customer signature. Further, the mobile app features an instant messenger for secure correspondence between drivers, controllers and partners, so additional load information or questions can be communicated quickly.
Lyall Cresswell, president and CEO of CX North America, said, “As the world’s largest gathering of brokerage-based 3PL providers and other transportation businesses, the TIA Capital Ideas Conference is the perfect venue for us to premiere our solutions. We developed our platform and mobile app with the goal of improving communication and collaboration among carriers, brokers and 3PLs so that they can work better, faster and more seamlessly together. Our technology enables brokers, 3PLs and shippers to gain greater control and visibility over their freight and partner carriers, and thus grow their business. Likewise, with improved communication and performance, carriers can become preferred partners and gain a competitive advantage.”
A scalable solution, CX North America is available for carriers, brokers and 3PL companies of all sizes. CX North America offers tiered pricing based on booking volume for brokers and fleet size for carriers.